1. Introduction

This document outlines the Terms and Conditions under which TruSerene MedSpa collects, stores, and uses personal information, including cell phone numbers and email addresses, provided by patients or visitors to our practice.

2. SMS Consent Communication

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

3. Types of SMS Communications

If you have consented to receive text messages from TruSerene MedSpa, you may receive messages related to the following:

• Appointment reminders
• Follow-up messages
• Billing inquiries

Example: “Hello, this is a friendly reminder of your upcoming appointment with Dr.ABC at McKinney, TX on mm/dd/yyyy at hh:mm. Reply STOP to opt out of SMS messaging at any time.”

4. Message Frequency

Message frequency may vary depending on the type of communication. For example, you may receive up to 2 SMS messages per week related to your appointment reminders/Follow-up messages/Billing inquiries.

• Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status.

5. Potential Fees for SMS Messaging

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

6. Opt-In Method

You may opt-in to receive SMS messages from TruSerene MedSpa in the following ways

• By Submitting an Online Form

SMS opt-in consent and phone numbers for the purpose of SMS are not being shared with any third parties under any circumstances.

7. Opt-Out Method

You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

8. Help

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at calling +1 469 972 1188
Additional Options:
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

9. Standard Messaging Disclosures

• Message and data rates may apply.
• You can opt-out at any time by texting “STOP.”
• For assistance, text “HELP” or visit our Privacy Policy and Terms & Conditions
• page. Contact our office directly at contact@truserenemedspa.com for any questions or concerns.
• Message frequency may vary.

10. Changes to Terms

We may update these terms and conditions periodically. Any changes will be communicated to you through the contact information you have provided, and a revised version of the terms will be made available at https://truserenemedspa.com.
Contact Information: For any questions or concerns about these terms or your personal data, please contact us at:
TruSerene MedSpa
2148 N Lake Forest Dr Ste 304, McKinney, TX 75071
469 972 1188
contact@truserenemedspa.com
https://truserenemedspa.com